4513 Lincoln Ave, Suite 111 Lisle, IL 60532

(224) 483-3712

Patient Information

Get Back to Doing What You Love: Pain-Free Recovery

At Optimal Physical Therapy, we're dedicated to helping you recover from injuries and surgeries and live life pain-free. Our experienced therapists create personalized treatment plans to get you back to your normal activities as quickly and safely as possible.

Enjoy a Hassle-Free Experience

  • Schedule with Ease: Simply call us today to schedule a convenient appointment.

  • Insurance Verification: As a courtesy, we'll verify your insurance benefits to help you understand your coverage. Please note:

    • Verification is not a guarantee of payment.
    • We recommend contacting your insurance carrier directly for any coverage questions.
  • Direct Billing: For your convenience, we'll file all insurance claims directly.

  • Transparent Billing: You'll receive a clear bill outlining any remaining co-pays, deductibles, or uncovered services.

    • Co-pays are due at the time of service.

We Accept Most Major Insurances

  • Medicare
  • Blue Cross/Blue Shield
  • Aetna
  • Worker's Compensation
  • Auto Accident (Please bring claim information)

Get Ready for Your First Physical Therapy Appointment!

We want to make your first PT visit smooth and productive. Here's what you can do to prepare.

Before Your Appointment:

  • Write Down Your Questions and Concerns: Is there anything specific you want to discuss with your therapist? Having a list helps ensure you don't forget anything important.

  • Track Your Symptoms: Make a note of any pain, discomfort, or limitations you're experiencing. This information is valuable for your therapist's evaluation.

  • Gather Your Medical History: Do you have a list of past surgeries, current medications, or any relevant medical conditions? Having this information readily available saves time.

  • Verify Your Insurance: Call our office to confirm your insurance covers physical therapy and to understand any coverage details.

On the Day of Your Appointment:

  • Arrive Early: Plan to arrive 15 minutes before your scheduled appointment to complete any necessary paperwork.

  • Bring Your Insurance Card and ID: This helps us verify your coverage quickly.

  • Bring Your Insurance Card and ID: This helps us verify your coverage quickly.

What to Expect During Your Visit:

  • Friendly Welcome: Our front desk staff will greet you and guide you through the intake process. We'll handle the insurance details so you can focus on healing.

  • Meet Your Therapist: You'll have a one-on-one consultation with your physical therapist who will discuss your medical history, current condition, and answer any questions you may have. Open communication is key to your recovery.

  • Thorough Evaluation: Your therapist will assess your movement, strength, coordination, and other factors related to your condition. Be sure to communicate any discomfort you experience during the examination.

  • Personalized Treatment Plan: Based on the evaluation, your therapist will recommend a course of treatment designed to help you recover as quickly and effectively as possible. They'll discuss the plan with you in detail.

  • Treatment Begins: You may receive some initial treatments during your first visit to jumpstart your recovery. The full treatment plan will be implemented during subsequent visits.

  • Scheduling Future Appointments: Our front desk will help you schedule a series of visits based on your therapist's recommendations and your availability. We offer flexible appointment times for your convenience.

  • Communication with Your Doctor: Your physical therapist will share their findings and treatment plan with your referring physician or any other healthcare professionals you designate.


What is Physical Therapy?

Physical therapy is a hands-on approach to healing pain and restoring your ability to move freely. Our expert physical therapists are movement specialists trained in musculoskeletal and neurological conditions. They work closely with doctors to create personalized treatment plans.

How Does Physical Therapy Work?

Your physical therapist will assess your movement patterns, pinpoint the source of your pain, and develop a treatment plan to eliminate it. They'll use a variety of techniques, including:

  • Gentle hands-on techniques: Manual therapy can improve flexibility, reduce muscle tension, and promote healing.

  • Targeted exercises: Specific exercises will strengthen weak areas, improve balance, and restore function.

  • Pain-relieving modalities: Techniques like ultrasound or electrical stimulation can help manage pain and inflammation.

Benefits of Physical Therapy:

  • Reduced pain and stiffness
  • Improved mobility and function
  • Faster recovery from injuries and surgery
  • Prevention of future pain and injuries

Is Physical Therapy Right for Me?

We can help you determine if physical therapy is the right choice for you. Contact us today to discuss your condition and schedule a free consultation (optional).

Scheduling an Appointment:

We offer flexible scheduling with convenient morning and evening appointments to fit your busy life. Call us today or request an appointment online.

Direct Access to Physical Therapy

In Illinois, you can see a physical therapist without a doctor's referral.

What to Bring to Your First Appointment:

  • Prescription (if required): A referral from your doctor, nurse practitioner, physician assistant, or dentist may be needed depending on your insurance.

  • Insurance information: We will verify your coverage and provide an estimate.

  • Completed patient forms: These can be mailed, emailed, or filled out online beforehand.

  • Accident/Workers' Comp information: Bring case manager/adjuster contact details and claim number (if applicable).

  • Comfortable clothing: Wear loose-fitting clothes that allow access to the affected area.

What if I Don't Have Insurance?

We offer discounted fees for patients without insurance, payable at the time of service.

Treatment Length:

  • First visit: Expect a full hour with your therapist.

  • Subsequent visits: Scheduled for 30 minutes, but treatment typically lasts 45-60 minutes.

  • Frequency: You'll typically see your therapist 2-3 times per week for 3-4 weeks, then less frequently as you progress. This is an estimate, and the actual plan will be determined by your therapist and doctor.

What to Wear for Treatment:

Comfortable workout clothes that allow for easy movement are best. Wear shorts for lower extremity injuries or spine conditions.


Your goal is to return to your daily activities pain-free. Your therapist will create a personalized home exercise program to maintain your progress after physical therapy ends.

New Patient Forms:

Forms will be mailed, emailed, or available online before your first visit.

Optimal Physical Therapy and Wellness


4513 Lincoln Ave, Suite 111,
Lisle, IL 60532

Our Business Hours


7:00 am - 7:00 pm


7:00 am - 7:00 pm


7:00 am - 7:00 pm


7:00 am - 7:00 pm


7:00 am - 5:00 pm





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Please do not submit any Protected Health Information (PHI).